Preparing a Workforce of the Future
This program is developed to prepare your organization for long-term success. A well-thought-out succession plan, developing employees at all levels is essential to the longevity of your business.
We will make distinctions between three groups –
non-management team members, team or group leaders, and supervisors.
Level One – Team members (all employees) share responsibilities to:
• listen and communicate with one another
• give feedback to, and receive feedback from coworkers
• deal positively with differences, emotions, and conflict
• learn, solve problems, and change as conditions demand
• show respect and be positive
Level Two – Team “Leads” are expected to:
• perform the tasks listed above well, plus…
• give directions, explain goals and policies
• lead by example in communicating respectfully, acting respectfully
• train and facilitate learning for team members’ efficiency, productivity and safety
Level Three – Supervisors are expected to:
• perform the tasks listed above well, plus…
• convey the needs and goals of the organization
• assess the team’s and individuals’ performance
• create a positive environment for learning, engagement and accomplishment
• select and hire new team members
• lead by example in all of the above skill categories
